I have written previously about the steps of the Connecting Dialogue, a strategy of communicating with others that has a great chance of getting your needs met. It's also great for resolving conflict. For an outline of the whole 4 step process go to "The Connecting Dialogue"
Below you'll find a video clip from an accomplished NVC trainer who explaines in more detail the importance of the steps. Here is the 4th step: Making a Request:
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